Bosch introduces instant remote support ‘Data Glasses’ with Oculavis’ SHARE application

In a new proof of concept, Bosch and Oculavis have teamed up to introduce a remote support solution for the commissioning and troubleshooting of IPN malfunctions. Currently, service specialists are sent to the various Bosch locations to handle such requests.This approach limits the availability of experts, delays downtimes and restarts of systems, and costs time and money. By introducing the Oculavis SHARE application with data glasses, live-video connection between the specialist, located remotely, and the on-site team, is now possible. 15 pairs of glasses have been implemented in eight Bosch plants around the world. Requests for sets have been pouring in, indicative of the possibilities for the future.