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Markus Nowack works for T-Systems Multimedia Solutions as Senior Solution Sales Manager in the Digital Customer Service department. As a consultant, he supports companies from a wide range of industries in the introduction of integrated solutions to optimize sales and service processes. In this area, he draws on his extensive expertise in suitable technologies with the aim of advancing cross-channel, integrated customer communication. The digital mapping of optimal customer processes is his top priority.
A sneak peak of the agenda. Find out more on the comprehensive overview.
September 24th, 2020 – Thursday
0:20 h
Let’s talk about Speech Analytics, , Low Code Software Development and Video Synthesis Content Creation
Pilot Videos
Enterprise
Intro Topic
"A Customer Service Expedition – How to Create Moments of Real Happiness"
"Digital Innovation Broadcast for Global Teams"
"Everybody Can Speak Chinese"
Speakers of this Session
Sarah Rickes
Customer Understanding Officer
voiXen
Florian Pickert
Consultant for Digital Transformation
T-Systems
Markus Nowack
Senior Solutions Sales Manager
T-Systems
Bernd Gill
Head of Digital Service Innovation
DXC
Cheno Thong
Managing Director
Wem.io
Franziska Gross
Business Innovation and Startup Relations Manufacturing
DXC
Phillip Meyers
Head of Innovation Academy & Life Care
TÜV Rheinland
This section only covers clips where Markus Nowack participated in. For a comprehensive overview of all videos please head over to the rearview section.
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